Operations Performance

Operational performance is enhanced through data-driven solutions that improve productivity, reduce costs and strengthen long-term resilience. Services span end-to-end process optimization, lean management, cost reduction initiatives, operational benchmarking and digital enablement. With a focus on production, procurement, supply chain and service operations, efforts are directed at streamlining structures, eliminating inefficiencies and fostering performance-driven cultures. The outcome is greater organizational agility, increased profitability and sustainable competitive advantage.tional benchmarking, and digital enablement. With a focus on production, procurement, supply chain, and service operations, efforts are directed at streamlining structures, eliminating inefficiencies, and fostering performance-driven cultures. The outcome is greater organizational agility, increased profitability, and sustainable competitive advantage.

Up to 30%

reduction in throughput time

25%

improvement of labor productivity

Up to 20%

reduction of operational costs per unit

Overview

In today’s complex and fast-changing environment, organizations are under constant pressure to improve efficiency, reduce costs and adapt quickly to shifting market demands — all while maintaining quality and resilience. Many face challenges such as fragmented processes, rising input costs, inefficient structures, siloed operations and a lack of transparency in performance data. Horváth supports organizations in overcoming these obstacles by delivering operational performance services that drive measurable and lasting results.

Drawing on deep functional and industry expertise, Horváth offers data-driven solutions that optimize end-to-end processes, implement lean management principles and identify strategic cost reduction opportunities. Through operational benchmarking and digital enablement, inefficiencies are uncovered and addressed with precision. Whether in supply chain & procurement, manufacturing & logistics or sales & pricing, Horváth helps redesign workflows, streamline structures and establish performance-oriented cultures that foster accountability and agility. The result is a more resilient and adaptable organization — equipped to deliver higher productivity, stronger financial outcomes and a sustainable competitive advantage.

Why Horváth

Clients choose Horváth for operational performance solutions because of the firm’s unique ability to combine deep functional expertise with actionable, data-driven insights. Horváth doesn't just design strategies — it delivers measurable results by optimizing processes, reducing costs and building resilient, high-performing organizations. With a hands-on approach, industry expertise and proven methodologies, Horváth helps clients unlock efficiency gains, drive sustainable growth and stay competitive in an increasingly demanding market.

Solution in detail

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Supply Chain & Procurement

In today’s volatile market environment, companies face increasing pressure from disrupted supply chains, rising costs, supplier risks and the need for greater transparency and sustainability. At Horváth, we help organizations navigate these challenges by designing resilient, end-to-end supply chain strategies and transforming procurement into a value-driving function. Our services include strategic sourcing, digital procurement, integrated planning and risk management - powered by data, technology, and deep industry expertise - to boost efficiency, agility and long-term competitiveness.

Key solution components:

Strategic sourcing optimization redesign: Sourcing strategies to improve supplier performance, reduce costs and enhance supply resilience.
Digital procurement transformation: Implement eProcurement platforms and automation to streamline purchasing, increase transparency and improve compliance.
Integrated supply chain planning: Align demand forecasting, inventory and production planning through advanced analytics and scenario modeling.
Supplier risk & resilience management: Identify, assess and mitigate supplier risks to build a more robust and adaptive supply network.
Sustainable procurement: Develop sourcing strategies that integrate ESG criteria, ensuring compliance and long-term sustainability.
Spend analytics & cost reduction: Use advanced analytics to uncover cost-saving opportunities and enhance procurement decision-making.
Category Management: Structure procurement around key categories to drive deep market insights, strategic supplier relationships and long-term value.

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Manufacturing & Logistics

Manufacturers today face increasing pressure to boost efficiency, reduce lead times and adapt to volatile demand—all while managing cost pressures and sustainability goals. Horváth supports companies in transforming manufacturing and logistics operations into agile, technology-driven value chains. Solutions include smart factory strategies, digital shopfloor integration, lean operations, logistics network optimization and performance management. Leveraging advanced analytics and industry best practices, clients improve productivity, enhance visibility and achieve operational excellence across the entire value chain.

Key solution components:

Smart factory enablement: Digitize and automate production processes using IoT, AI and real-time data to boost efficiency and flexibility.
Lean manufacturing optimization: Eliminate waste, streamline workflows and improve quality through lean principles and continuous improvement.
Shopfloor transparency & control: Implement digital performance management systems for real-time monitoring, reporting and decision-making on the shopfloor.
Logistics network optimization: Design and optimize logistics networks to reduce transportation costs, shorten delivery times and increase service levels.
Production planning & scheduling: Improve planning accuracy and responsiveness through advanced scheduling tools and integrated supply-demand balancing.
End-to-end supply chain visibility: Create transparency across the entire value chain using digital platforms and predictive analytics for better decision-making.
Sustainable operations: Develop and implement strategies to reduce emissions, energy use and waste in manufacturing and logistics processes.

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Sales and Pricing

In highly competitive markets, companies must navigate shifting customer expectations, pricing pressure and margin erosion. Horváth helps organizations transform sales and pricing strategies to drive profitable growth. This approach combines data-driven pricing, dynamic customer segmentation and sales performance management to unlock revenue potential and strengthen market positioning.

Key solution components:

Dynamic pricing model: Leverage data and analytics to adjust prices in real time based on demand, competition and customer behavior.
Value-based pricing: Align pricing with customer-perceived value to improve margins and differentiate from competitors.
Sales performance management: Optimize sales structures, KPIs and incentive models to drive efficiency and accountability.
Customer & channel segmentation: Tailor offerings and pricing strategies to specific customer segments and sales channels for maximum impact.
Quote-to-cash process optimization: Streamline the entire sales process from quotation to payment, reducing cycle times and errors.
Pricing governance & compliance: Establish clear pricing rules, approval workflows, and controls to ensure consistency and transparency.

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Case studies/testimonials

Automotive

Healthcare

Life Sciences

Oil & Chemicals

Retail

Supplements & Nutrition

WHO
US headquartered global chemical corporation and key automotive supplier

WHAT
The client faced declining profitability and operational inefficiencies. Disconnected processes and rising market pressures hindered performance and growth.

HOW
Led a global business transformation for our client to drive profitability across 30 international sites, supporting market leadership through end-to-end organizational change.

OUTCOME
Drove measurable profitability improvement and operational excellence, establishing the foundation for sustained global market leadership.

WHO
Germany's oldest and largest statutory health insurance providers.

WHAT
The client needed to identify cost optimization opportunities within the organization while simultaneously increasing the number of insurance contracts.

HOW
We supported our client in further optimizing their service organization by enhancing operational efficiency, increasing customer reach, improving transparency and strengthening cost management.

OUTCOME
By optimizing its service organization, the client achieved significant cost efficiencies while simultaneously strengthening its ability to grow the number of insurance contracts. Increased transparency and enhanced cost management now enable more effective performance steering and sustainable decision-making. As a result, the organization is better positioned to scale operations and expand coverage while maintaining financial stability.

WHO
First Life Science company to develop a COVID-19 vaccine.

WHAT
The client was in the early stages of setting up operations and lacked the necessary administrative and organizational structures to operate efficiently.

HOW
We helped our client to establish the administrative and organizational foundations necessary to support the company's operations, scalability and future growth.

OUTCOME
By establishing the necessary administrative and organizational foundations, the client was able to rapidly operationalize and scale its activities in a highly dynamic environment. Improved structures and processes enabled greater efficiency, coordination, and transparency across the organization. The initiative also created a stable platform for continued growth, supporting the company’s ability to deliver critical medical innovations at speed and scale.

WHO
US headquartered global chemical corporation and key automotive supplier.

WHAT
The client faced declining profitability and operational inefficiencies. Disconnected processes and rising market pressures hindered performance and growth.

HOW
Led a global business transformation for our client to drive profitability across 30 international sites, supporting market leadership through end-to-end organizational change.

OUTCOME
The program established full transparency on profitability drivers and standardized performance management across 30 sites, enabling data-driven decision-making at the executive level. As a result, leadership successfully reversed margin pressure, improved returns, and positioned the company as a market leader.

WHO
One of the leading DIY chains in Central Europe.

WHAT
Profitability challenges and general need to improve store performance.

HOW
Reduction in store-related personnel costs and store overheads, identification of improvement potential in the stores and definition & implementation of best-practice processes as well as innovative improvement measures.

OUTCOME
By optimizing store operations and reducing personnel and overhead costs, the client significantly improved profitability and overall store performance. Clear best-practice processes and targeted improvement measures enhanced operational efficiency and consistency across locations. This positions the organization to sustainably strengthen in-store performance and long-term financial results.

WHO
Leading natural health and wellness company offering vitamins, nutritional supplements and herbal remedies to consumers worldwide.

WHAT
As part of its early SAP S/4HANA transformation planning, the finance and controlling organization sought to understand the functional impact of the move from SAP R/3 and identify opportunities to enhance processes, reporting and decision support capabilities.

HOW
Facilitated a series of business and technology assessment workshops to compare existing SAP R/3 processes with SAP S/4HANA capabilities, evaluate relevant innovations and assess potential benefits, implementation effort and transformation priorities.

OUTCOME
The FiCo organization gained a clear understanding of the business and technology implications of an SAP S/4HANA transformation. Key opportunities to streamline processes, enhance reporting and analytics and leverage new digital capabilities were identified and assessed based on effort and expected business value. The engagement resulted in a prioritized roadmap that enabled informed investment decisions and accelerated the organization's S/4HANA transformation journey.

Industry expertise

All industries

Resources

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Explore Horváth USA Insights library of resources

Operations Performance